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Don Edema

October 16th, 2017 by Paula McCarty
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Church expansion delivers beautiful, functional space

September 21st, 2017 by Paula McCarty

Calvary Church approved an expansion of its main building to better serve its members and attendees.  The expansion impacted several areas.  Some of these changes included a reconfigured sanctuary, a larger and enhanced fellowship hall, an improved children’s area, a larger youth area, and more offices.  Kentwood Office Furniture partnered with Calvary Church and CMAMA design, Annette Barrett, an independent interior designer, to create a beautiful, cohesive, functional space that would serve the current and future needs of the church.

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Jan Viglione

July 24th, 2017 by kwof
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Sarah Ochsner

July 24th, 2017 by kwof
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Greg DeVries

July 24th, 2017 by kwof
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Dan Breuker

July 24th, 2017 by kwof
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Becky Dallman

July 6th, 2017 by kwof
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Continued growth requires move to larger space

June 29th, 2017 by Paula McCarty

Compass Insurance Agency’s growth since its founding in 2009 required a move from its 5,000 square-foot space to a 15,000 square foot space on the city’s West Side.  The insurance agency looked for a space that would help them attract and retain the best talent and continue its pattern of growth.  The selected space was renovated into a beautiful, open-concept office space which included clean, fresh furnishings, ease of power accessibility and an added edge utilizing Trendway Volo glass walls.  Kentwood’s designers proposed a palette featuring neutral wood grains, navy fabrics, and metallic finishes, along with a pop of color drawn from the orange found in their company logo.  A group effort from Kentwood’s design, project management, and installation teams captured the energy of the new space and stayed on schedule for their move-in date.

Photos courtesy of Katie Lovley

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ETO Magnetic Corp. achieves goals in new building

June 15th, 2017 by Paula McCarty

Headquartered in Germany, ETO Magnetic Corp. came to the Grand Rapids area in 2005.  Prior to moving to their new location, they leased two buildings near the airport.  As their local operations continued to grow, they evaluated their space needs and decided that a move was the best option to achieve their vision for the future.  They selected First Companies to construct a new building that allowed for future expansion.  In terms of design; open space, clean lines, and a simple interior reflect the building and design standards set at the company’s headquarters in Germany.  Every area is well-planned to create an efficient workflow and great environment for ETO Magnetic Corp. employees.

Photos courtesy of First Companies

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New sales office for Borgman Ford

June 1st, 2017 by Paula McCarty

Borgman Ford had several private offices they needed to furnish.  Many of the offices were tight in scale, and HON 10500 gave Kentwood the ability to specify their desks so that they still had room for their guests in the space.  The Kentwood Office designer created consistency with finishes and types of chairs in this space by using the Ignition series which provides both task and guest seating options. The designer selected Motivate chairs and stools for the waiting area which meet requirements for comfort and durability.

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Account Executive

June 6th, 2016 by Paula McCarty


This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
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New comprehensive space designed to serve the community’s Health Needs

May 10th, 2016 by Paula McCarty

A local health care organization was looking to improve their community health care program. To do so, they needed to move from their current location to a new building that was better located and had more space. To complete their health care offerings, they partnered with a dental clinic and a mental health counseling service. While they had some furniture pieces that could be reused, they needed to replace many old, worn out and mismatched pieces. Kentwood Office worked with the client to create a cohesive design and efficient space plan. Kentwood suggested remanufactured Herman Miller stations to outfit the space with functional, up to date stations to house staff and residents in training. The use of glass stackers kept the space open and full of natural light. Trendway TrendWall was the perfect floor-to-ceiling application to create additional private offices that could easily adjust with future changing needs.

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Stunning new space | Hand and Plastic Surgery Centre

May 10th, 2016 by Paula McCarty

Hand and Plastic Surgery Centre was moving from their old location into a new construction space. Their goal was to create a more upscale image, as well as, address different storage and functional needs based on the services they provide. A customer referral from a company in their building led them to contact Kentwood Office Furniture to start the process.

Kentwood met with the client to better understand their needs and created a plan for the new space. Kentwood combined a variety of products to create a customized plan that fit the client’s style and budget needs.

Kentwood outfitted the office spaces with Trendway Trig desking. Trig brings a welcome touch of residential appeal to the workplace – and a businesslike approach to supporting practical needs. The crisp, clean lines and lighter scale reflect the contemporary style that Hand and Plastic was seeking.

As the area’s leading remanufacturer, Kentwood Office Furniture included the budget-conscious option of reupholstering 25 of the client’s existing chairs in the plan. Not only do the reupholstered Steelcase chairs look right at home in the new space, they freed up some capital to be spent on the remainder of the product. For the remaining seating, Kentwood was able to pull from various manufacturers. The blend of options met the needs of many different body types and sizes while providing a consistent look throughout the space.

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Beautiful, modern new facility for Retina Specialists

May 10th, 2016 by Paula McCarty
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Fettig Invests in design that supports the company culture

May 10th, 2016 by Paula McCarty

A local staffing agency was looking to expand their corporate space due to continued, steady growth. The client settled on an existing building with hopes of converting it into a modern, collaborative office space.  They realized that a beautiful, well-designed workspace could be one tool in changing the area’s perception of their industry.  When it came to furnishings, they were looking for a partner who understood their vision and could turn that vision into a reality.  Kentwood Office Furniture was able to provide 3D renderings and design boards that brought that vision to life.  After discussing the project, the client felt confident that Kentwood Office was capable of delivering a modern, collaborative workspace that matched their corporate culture.  The completed space has an industrial loft feel, with a lot of open seating near the large windows overlooking the Grand River, a multi-purpose room that can be used as a large conference room space or a gathering space, complete with a couch, television and café-style seating. There are also open-style interview pods and a video training room.  Sound masking by Lencore was installed to protect comfort, privacy and safety in day-to-day workplace interactions.

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Express Employment moves into thoughtfully designed workspace

May 6th, 2016 by Paula McCarty

Express Employment Professionals was moving their Grand Rapids office to a new location. A longtime customer, they turned to Kentwood to create an innovative workplace that combined collaborative, training and private office areas. Kentwood suggested blending existing furniture with new pieces to create the desired function and form on budget. Kentwood Office Furniture, along with designer Mary Dixon, worked to create an open office environment which allows for team interaction and enables Express Employment to work together to match people to the perfect job. The new space also includes a dedicated training center, conference room, private offices and a welcoming lobby space.

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Grand Rapids Christian welcomes students to renovated facility

May 6th, 2016 by Paula McCarty

Grand Rapids Christian Middle School purchased an existing vacant school building to accommodate an anticipated 430 students in grades five through eight. They purchased the building with a vision to update the existing footprint into a flexible learning environment that would be more conducive to today’s instructional practices. It was essential for the renovated building to include several common areas that would be used for a variety of instructional and social purposes. With a focus on the future, spaces were created that the school could grow into as enrollment continues to increase. Kentwood Office Furniture worked with the school system to outfit the new space with furnishings that would complement the vision. Kentwood Office was chosen as the exclusive furniture vendor for this project based on a previous strong performance in the high school furniture installation. Staff and students alike are pleased with the space and are excited to continue their educational journey in the newly renovated building.

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