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Sales and Business Development Associate

May 2nd, 2023 by Paula McCarty

Overview:

The Sales and Business Development Associate is an exciting, early professional career opportunity geared toward eventual promotion to a sales representative position. Selected candidates will work closely with an experienced Account Executive supporting all aspects of our sales processes, including client-facing and sales generating activities. They will partner with clients, internal and external teams, vendors, and third-party influencers to profitably grow the business and exceed customer expectations.

Responsibilities

  • Successfully complete an extensive cross-functional rotational program designed to help you learn about the company, our products, and the markets that we serve. During this rotation time, you will spend dedicated time in/with:
    • Customer Service + Inside Sales
    • Design + Marketing
    • Operations + Finance
    • Key Manufacturing Partners + Sales Professionals
  • Work closely with assigned account executive(s) to develop and execute a plan to drive sales within targeted accounts and new business opportunities
  • Closely partnering with the sales team to assist in other various sales enablement activities such as client facing meetings, cyclical calling of Kentwood clients, email campaigns and other sales tasks.
  • Preparation and generation of proposals and presentations based on the need of each opportunity which includes compiling product information, discounting, finishes, materials, and delivery / installation quotations.
  • Takes care of walk-in customers, customer pick-ups, retail transactions and other showroom responsibilities.
  • Post-installation coordination and communication with clients and vendors regarding item deficiency, damages and other items that arise. Supporting tasks could include quotation preparation and ordering of items to rectify any matters. Communication with client and vendors throughout the process including post-sale satisfaction.

 Other Responsibilities

  • Continued advanced learning of our broader systems and software we use on a daily basis.
  • Works strategically and professionally with internal and external cross-functional business partners (both Kentwood Office Furniture and outside business partners)
  • Performs additional responsibilities as required to achieve corporate business objectives.

 Qualifications & Attributes

  • Ability to work cross-functionally with others and work on various projects at any given time.
  • Must have strong organizational skills, attention to detail and problem-solving skills.
  • Excellent written, verbal, listening and interpersonal skills with a high level of integrity and business ethics.
  • Demonstrated high personal performance standards with a desire for continuous learning.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Teams and Outlook.
Posted in:

Sales and Business Development Associate

May 2nd, 2023 by Paula McCarty

Overview:

The Sales and Business Development Associate is an exciting, early professional career opportunity geared toward eventual promotion to a sales representative position. Selected candidates will work closely with an experienced Account Executive supporting all aspects of our sales processes, including client-facing and sales generating activities. They will partner with clients, internal and external teams, vendors, and third-party influencers to profitably grow the business and exceed customer expectations.

Responsibilities

  • Successfully complete an extensive cross-functional rotational program designed to help you learn about the company, our products, and the markets that we serve. During this rotation time, you will spend dedicated time in/with:
    • Customer Service + Inside Sales
    • Design + Marketing
    • Operations + Finance
    • Key Manufacturing Partners + Sales Professionals
  • Work closely with assigned account executive(s) to develop and execute a plan to drive sales within targeted accounts and new business opportunities
  • Closely partnering with the sales team to assist in other various sales enablement activities such as client facing meetings, cyclical calling of Kentwood clients, email campaigns and other sales tasks.
  • Preparation and generation of proposals and presentations based on the need of each opportunity which includes compiling product information, discounting, finishes, materials, and delivery / installation quotations.
  • Takes care of walk-in customers, customer pick-ups, retail transactions and other showroom responsibilities.
  • Post-installation coordination and communication with clients and vendors regarding item deficiency, damages and other items that arise. Supporting tasks could include quotation preparation and ordering of items to rectify any matters. Communication with client and vendors throughout the process including post-sale satisfaction.

 Other Responsibilities

  • Continued advanced learning of our broader systems and software we use on a daily basis.
  • Works strategically and professionally with internal and external cross-functional business partners (both Kentwood Office Furniture and outside business partners)
  • Performs additional responsibilities as required to achieve corporate business objectives.

 Qualifications & Attributes

  • Ability to work cross-functionally with others and work on various projects at any given time.
  • Must have strong organizational skills, attention to detail and problem-solving skills.
  • Excellent written, verbal, listening and interpersonal skills with a high level of integrity and business ethics.
  • Demonstrated high personal performance standards with a desire for continuous learning.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Teams and Outlook.
Posted in:

Sales and Business Development Associate

April 26th, 2023 by Paula McCarty

Overview:

The Sales and Business Development Associate is an exciting, early professional career opportunity geared toward eventual promotion to a sales representative position. Selected candidates will work closely with an experienced Account Executive supporting all aspects of our sales processes, including client-facing and sales generating activities. They will partner with clients, internal and external teams, vendors, and third-party influencers to profitably grow the business and exceed customer expectations.

Responsibilities

  • Successfully complete an extensive cross-functional rotational program designed to help you learn about the company, our products, and the markets that we serve. During this rotation time, you will spend dedicated time in/with:
    • Customer Service + Inside Sales
    • Design + Marketing
    • Operations + Finance
    • Key Manufacturing Partners + Sales Professionals
  • Work closely with assigned account executive(s) to develop and execute a plan to drive sales within targeted accounts and new business opportunities
  • Closely partnering with the sales team to assist in other various sales enablement activities such as client facing meetings, cyclical calling of Kentwood clients, email campaigns and other sales tasks.
  • Preparation and generation of proposals and presentations based on the need of each opportunity which includes compiling product information, discounting, finishes, materials, and delivery / installation quotations.
  • Takes care of walk-in customers, customer pick-ups, retail transactions and other showroom responsibilities.
  • Post-installation coordination and communication with clients and vendors regarding item deficiency, damages and other items that arise. Supporting tasks could include quotation preparation and ordering of items to rectify any matters. Communication with client and vendors throughout the process including post-sale satisfaction.

 Other Responsibilities

  • Continued advanced learning of our broader systems and software we use on a daily basis.
  • Works strategically and professionally with internal and external cross-functional business partners (both Kentwood Office Furniture and outside business partners)
  • Performs additional responsibilities as required to achieve corporate business objectives.

 Qualifications & Attributes

  • Ability to work cross-functionally with others and work on various projects at any given time.
  • Must have strong organizational skills, attention to detail and problem-solving skills.
  • Excellent written, verbal, listening and interpersonal skills with a high level of integrity and business ethics.
  • Demonstrated high personal performance standards with a desire for continuous learning.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Teams and Outlook.
Posted in:

General Manager (Chicago)

September 18th, 2019 by Paula McCarty

Are you a natural-born leader?  Is the word “impossible” missing from your dictionary?  Do you accept challenges with a smile?  Do you have the passion to build a successful team that is better than the “norm”?  At Kentwood Office Furniture, we are on the lookout for a key role within our leadership team – our next General Manager for our Chicago office.

As our General Manager, you will have the responsibility to develop, lead, manage and motivate your team to profitably grow market share, accomplish assigned financial objectives and advance our corporate mission, vision and strategy.

To be successful as our next sales-focused General Manager, we feel you will need:

  • Proven ability to recruit, develop, lead and inspire
  • 5 – 7 years of successful contract furniture sales and/or design leadership experience
  • Bachelor’s degree in business, design or related field
  • Communication skills that are professional, inspirational and influential
  • Solid financial acumen supported by personal accountability
  • Strong work ethic with a passion for customer service

At Kentwood Office Furniture, our mission is to be the first choice for office furniture and interior solutions wherever work happens.  Our promise is to deliver the best experience in the industry for our customers.  We offer the highest quality of new, previously owned or thoughtfully remanufactured office furniture.  By truly listening to our customers, together we create aesthetically beautiful solutions that fit their culture, work style and budget.  Get inspired at www.kentwoodoffice.com.

If you thrive on successfully leading teams while pursuing goals relentlessly, we want to talk to you.  We want to tell you more about exciting projects we have underway and the great benefits we offer ourselves – we are an employee owned company after all.  Apply today for immediate and confidential consideration.

Posted in:

Delivery and Installation Specialist

January 10th, 2018 by Paula McCarty

Kentwood Office Furniture is looking for some friendly faces to help us make our customers happy by delivering their custom created designs to their offices. We are seeking candidates that will professionally represent themselves and the company during delivery, set-up, and installation of their orders. A CDL Class “B” would be preferred, but not required. Candidates must have a Chauffeurs License.  It would be an advantage if you have some office furniture industry experience but it is not necessary to be successful at this job.

This position will work during the day with most days starting at 7:30 am. Overtime may be needed depending on our success with customers and their office locations. Candidates must have a good driving record and be able to pass a DOT physical and drug screen. In order to be successful, candidates should possess a positive attitude, the ability to use hand tools and follow directions, and the ability to lift 50-75 lbs. Communication and reliability will be your key to success in this position.

CONTACT

If interested, please send a resume and cover letter to  HR@kentwoodoffice.com.  Please include in your letter the specific position in which you have an interest, a description of your career goals, and why you are interested in a career with Kentwood Office Furniture.

Kentwood Office is an ESOP company, where we not only act like owners, we are owners! Currently, we have 6 locations in Michigan, Indiana, and Illinois with over 150 employees and growing.  Consider joining our innovative, collaborative team and Let’s Get to Work!

Posted in:

Office Interior Designer

December 6th, 2017 by Paula McCarty

Do you love creating spaces that inspire people?  Do people seek you out to solve their living/working space design issues because you are “so creative”?  Do your fingers itch to move around furniture so it could “flow” better?  By the end of the day, do you feel fulfilled because you know your work matters? Do you have the passion to create interior designs that are better than the “norm”?  At KOF, we are on the lookout for a key role within our Chicago team – our next Office Interior Designer.

As our Office Interior Designer in Chicago, daily you will work to achieve the following goals:

  • Customer Satisfaction – This will require great listening skills to hear, see and understand our customers’ wants, needs and constraints in order to use all the great resources at your disposal, including office furniture and interior solutions, to give them the most innovated, most functional and most cost effective solution for them.
  • Creativity – This will require you to understand the details of all the resources available to you through our wide array of vendor solutions. It will also require your ability to translate that knowledge and understanding into a solution that meets the customer’s needs for furnishings, space design and architectural elements.
  • Initiative – This will require you to be able to take responsibility of the design portion of the projects on your own and use your time efficiently. It will also require that you initiate collaboration with the project teams in a thoughtful and timely manner to meet customer deadlines. Prioritization of projects and time management will be a key to success in this position.
  • Team support – You will have access to our growing team of Designers and they will benefits from your skills as a new part of that team. As a Designer, you would be required to support other designers throughout the organization.

To be successful as our next Office Interior Designer, we feel you will need:

  • Office furniture experience required.
  • NCIDQ certification is a plus but not required.
  • Bachelor’s degree in Interior Design, Interior Architecture or related field
  • 3-5 years of proven, successful growth on a design team
  • Communication skills that are professional, inspirational and influential
  • Positivity and GRIT – This can’t be taught in school. It is an overall self-awareness and great interpersonal skills.

At Kentwood Office Furniture, Our Mission is to be the first choice for office furniture and interior solutions wherever work happens.  Our Promise is to deliver the best experience in the industry for our customers.  Because we have unparalleled access to all types of products, we can achieve our mission and deliver on our promise.  We offer the highest quality of new, previously owned or thoughtfully remanufactured office furniture.  By truly listening to our customers, together we create aesthetically beautiful solutions that fit their culture, work style and budget.  Get inspired at www.kentwoodoffice.com.

If you thrive on successfully creating pleasing and productive solutions for people, we want to talk to you.  We want to tell you more about exciting projects we have underway and the great benefits we offer ourselves – we are an employee-owned company after all.  Apply today for immediate and confidential consideration.

CONTACT

If you would like to be part of this great opportunity, please click here to apply.

Kentwood Office is an ESOP company, where we not only act like owners, we are owners! Currently we have 6 locations in Michigan, Indiana, and Illinois with over 150 employees and growing.  Consider joining our innovative, collaborative team and Let’s Get to Work!

 

 

Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
Posted in:

Account Executive

June 6th, 2016 by Paula McCarty

Overview

This sales role will develop long-term relationships with clients using a consultative selling approach. Will grow sales though networking and relationship building within new and existing customers as well as third-party influencers. Ensures customer satisfaction from proposal through project completion. Works closely with our interior design, sales support, installation team and partner vendors to exceed customer expectations.

Key Responsibilities

  • Manage the day to day relationships with new and existing customers.
  • Prospect the local market for new furniture and architectural product opportunities.
  • Develop local business relationships with third-party influencers (commercial real estate companies, A&D firms, moving companies, etc.) to identify potential opportunities.
  • Drive sales and profitability by leading the sales process including the development of creative and innovative solutions to meet customer needs.
    • Involve key stakeholders in the development of a winning sales plan
    • Collaborate with interior design team to provide solutions that meet customer’s functional, aesthetic and budget requirements.
    • Provide complete and timely communication from proposal to execution to minimize cost, improve coordination and create an extraordinary customer experience.
    • Partner with internal and external installation teams to complete project, exceed customer expectations and build referral base.
  • Facilitate customer requests for pricing, specifications, information, and other service requirements. This can involve providing quotes, determining gross profits, negotiating pricing and terms, cost/benefit analysis, reviewing finishes and options.
  • Exceed assigned sales quota and gross profit objectives. Utilize and continually update corporate CRM system. Provide timely and accurate sales forecast.
  • Build and maintain professional and technical knowledge by attending company and vendor sponsored education and product workshop as well as through independent study.

Desired Skills

  • Communicates/Collaborates Effectively: Strong verbal and written communication and presentation skills. Ability to tailor message across a variety of audiences. Strong interpersonal skills; develops and maintains positive relationships. Strong team player.
  • Demonstrates Accountability: Strong self-discipline and motivation. Shows initiative, takes responsibility for work and actions, high level of integrity.
  • Strategizes and Problem Solves: Problem-solving orientation; critical thinking skills; understands how their work relates to the whole; generates new ideas that add value; ability to seek out appropriate information to make effective decisions.
  • Excellent analytical and strategic problem-solving skills: highly developed understanding of company’s strategic direction and ability to interpret and communicate senior management direction. Clearly defines, gathers, analyzes, and focuses on the most relevant information. Synthesizes complex information.
  • Continuous Learner: Self-directed, learns and advances from experiences and feedback, stays informed of industry trends, products, and applications
  • Execution Management: Works quickly to get things done; uses resources effectively; detail oriented and high level of accuracy. Owns execution of tasks and demonstrates excellent follow through. Drives for results and fosters a sense of urgency.
  • Demonstrates Courage:Appropriately challenges and debates; creates positive tension to drive success; takes risks and champions new ideas.

Job Requirements 

  • Bachelor’s degree or applicable job experience
  • Two to three years of business-to-business sales experience
  • High personal performance standards with a desire for continuous learning
  • Consultative sales skills with strong relationship-based mentality
  • Ability to work directly with business owners, executives, and decision makers.
  • Ability to work independently and within a team environment.
  • Knowledge of office furniture industry or the built environment (preferred but not required)
  • Proficient computer skills; experience utilizing CRM software a plus.
  • Willingness to travel as required; must be able to perform all essential job functions with or without accommodations.
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